We ensure smooth cooperation before and after your order
Reliable Service & Technical Support
From product selection and technical consultation to installation and after-sales service, our team is ready to assist you at every step. We provide fast response, detailed manuals, OEM customization, and professional guidance to help you get the most reliable pipeline solutions.
We ensure smooth cooperation before and after your order
Reliable Service & Technical Support
From product selection and technical consultation to installation and after-sales service, our team is ready to assist you at every step. We provide fast response, detailed manuals, OEM customization, and professional guidance to help you get the most reliable pipeline solutions.
What kind of documents are needed to place an order?
We require a detailed purchase order or PI confirmation, including product model, quantity, size, material, and delivery terms. Technical drawings are welcome if customization is needed.
How long is the delivery time after payment?
For regular models, production usually takes around 7–10 working days. For large or custom orders, lead time may vary depending on the complexity and order volume.
Can I request custom logo or packaging?
Yes. We support OEM & ODM services. You can provide logo files or packaging requirements, and we will design the draft for your confirmation.
What is your warranty policy?
We offer 12-month warranty for all products under normal usage. If you find any quality issues upon delivery, we provide free replacement or refund support.
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Project Questions
If you have any concerns regarding our products, delivery time, or technical support, feel free to browse the common questions below or contact our team directly for assistance.
Yes, we offer product samples for quality assessment. The shipping fee is typically covered by the customer.
We support multiple shipping methods including DHL, FedEx, UPS, sea freight, and air freight. You can choose the most suitable option based on your timeline and budget.
Yes, we provide detailed installation guides, technical drawings, and data sheets to support your project needs.
Absolutely. We support OEM/ODM production and can manufacture according to your technical drawings or physical samples.
Yes, we welcome factory visits. For remote clients, we also offer live video inspections or pre-shipment visual checks upon request.
Efficient Delivery & Customization
Our Service Strengths
We specialize in exporting rubber expansion joints, waterproof casing pipes, and metal bellows for global engineering projects. With streamlined production and export experience, we ensure timely delivery and reliable quality for every order.
Let Us Help With Your Pipeline Needs
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Let Us Help With Your Pipeline Needs
We respond quickly to inquiries and provide expert support on rubber joints, metal hoses, and customized solutions.